The Orleans Hotel & Casino › FAQs
Know before you goThe Orleans Hotel & Casino FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is The Orleans Hotel & Casino located?
The Orleans Hotel & Casino is at 4500 W Tropicana Ave, Las Vegas, Nevada, 89103, US.
What is the phone number for The Orleans Hotel & Casino booking help?
BookResorts agents are available 24/7 at +1 (888) 605-1350 for booking assistance.
Is The Orleans Hotel & Casino family-friendly?
Yes; the resort is positioned as family-friendly and includes a seasonal outdoor pool and a children's pool.
Does The Orleans Hotel & Casino have a casino and other entertainment?
Yes; the property includes a 137,000-square-foot casino floor, 60 gaming tables, a bowling alley, arcade, movie theater, and live entertainment venues.
Does The Orleans Hotel & Casino have on-site restaurants?
Yes; on-site dining includes Alder & Birch, Big Al's Oyster Bar, Ondori Asian Kitchen, Bailiwick, Copper Whisk Café, and several other venues.
Is parking available at The Orleans Hotel & Casino?
Yes; self-parking and valet parking are provided free for registered hotel guests, and there is an on-site EV charging station.
Does The Orleans Hotel & Casino charge a resort fee?
Yes; the resort fee is $46.32 per night and covers in-room internet (basic), self and valet parking, seasonal pool access, an in-room safe, fitness center access, and three public Wi‑Fi hotspots.
Are pets allowed at The Orleans Hotel & Casino?
No; pets are not permitted, though ADA-defined service animals are welcome.
How far is The Orleans Hotel & Casino from Harry Reid International Airport and the Strip?
The hotel is roughly 1.9 miles (about a 10–15 minute drive) from Harry Reid International Airport and about 0.85 miles (roughly a 5-minute drive) from the Las Vegas Strip.
Age policy & families
8Is The Orleans Hotel & Casino suitable for families with children?
Yes; the resort offers family-friendly amenities including a seasonal outdoor pool, a children's pool, an arcade, and a bowling alley.
What is the minimum age to check in at The Orleans Hotel & Casino?
The minimum check-in age is 21, and guests must present a valid photo ID and a credit card at check-in.
Can children use Spa Orleans at The Orleans Hotel & Casino?
No; Spa Orleans enforces an 18-and-older policy and does not permit guests under 18.
Are there age restrictions for the fitness center at The Orleans Hotel & Casino?
The fitness center typically requires guests to be at least 18 to use the facility, and a valid photo ID may be requested.
Is the pool area at The Orleans Hotel & Casino open to children?
Yes; the pool complex includes a main seasonal outdoor pool and a separate children's pool, but the outdoor pool is reserved for registered hotel guests.
Can non-guests access the pool at The Orleans Hotel & Casino?
Non-hotel guests can sometimes purchase a day pass or reserve a cabana/daybed, but availability and pricing should be confirmed with the property.
Are life jackets or pool toys provided at The Orleans Hotel & Casino?
Towel service is provided and items like rafts and pool noodles are available for rental, but specific life jacket availability should be confirmed with the hotel.
Are there family dining options at The Orleans Hotel & Casino?
Yes; casual on-site venues like Copper Whisk Café and Big Al's Oyster Bar are family-friendly dining options.
Check-in & hotel policies
9What time is check-in and check-out at The Orleans Hotel & Casino?
Check-in typically begins at 4:00 PM and the front desk is open 24 hours; check-out is at 11:00 AM.
Does The Orleans Hotel & Casino require a deposit at check-in?
Yes; a credit or debit card security deposit is required at check-in for incidentals and damages and is refunded at departure; cash is not accepted for the deposit.
What payment methods does The Orleans Hotel & Casino accept?
The property accepts major credit cards and debit cards; some sources note prepaid cards are not accepted for the refundable deposit.
Are there fees for early check-in or late check-out at The Orleans Hotel & Casino?
Some sources report early check-in and late check-out fees may apply and are subject to availability, so verify current policies with the hotel.
Is smoking allowed at The Orleans Hotel & Casino?
Smoking is allowed in designated areas at the resort; check with the hotel for current non-smoking room availability and policies.
Does The Orleans Hotel & Casino provide shuttle service to the Strip or airport?
Shuttle status is inconsistent in listings; some sources report a Boyd Gaming shuttle to nearby properties while others say the free shuttle is no longer running, so confirm with the hotel before relying on shuttle service.
What is included in the resort fee at The Orleans Hotel & Casino?
The resort fee includes basic in-room internet for up to three devices, unlimited local/toll-free calls, self and valet parking, seasonal pool access, an in-room safe, three public Wi‑Fi hotspots, and fitness center access.
Does The Orleans Hotel & Casino allow smoking in rooms?
Designated smoking rooms may be available, but smoking is generally limited to designated areas; check when booking to request a non-smoking room.
Is The Orleans Hotel & Casino wheelchair accessible?
Yes; the property provides a range of accessible features including an accessible registration desk, public washrooms, parking, and a stair-free path to the entrance.
Rooms & suites overview
9What room types are available at The Orleans Hotel & Casino?
Room types include Deluxe Room, Strip View Room, Suite, and Premium Room.
What bed options are offered in the Deluxe Room at The Orleans Hotel & Casino?
The Deluxe Room comes with 2 Queen Beds.
What bed options are offered in the Strip View Room at The Orleans Hotel & Casino?
The Strip View Room is available with 1 King Bed or 2 Queen Beds.
What bed is in the Suite at The Orleans Hotel & Casino?
The Suite includes 1 King Bed.
How many rooms does The Orleans Hotel & Casino have?
The Orleans has approximately 1,886 rooms and suites across three towers.
Are rooms at The Orleans Hotel & Casino oversized as described?
Listings describe the hotel's rooms as oversized, but specific square footage for individual room types is not provided here.
Are rollaway beds or in-room refrigerators available at The Orleans Hotel & Casino?
Some sources report rollaway beds and in-room refrigerators are available for an extra charge; confirm availability and current pricing with the hotel.
Is Wi‑Fi included in the room rate at The Orleans Hotel & Casino?
Basic in-room internet for up to three devices is included in the nightly resort fee; an upgraded faster Elite internet is available for an extra charge.
Room by room
35Deluxe Room
What does the Deluxe Room look out on?
The room offers city views , and blackout drapes let you darken the room for late nights or daytime rest. It is a climate-controlled room, so you can stay comfortable whatever the Las Vegas weather is doing.
What is the bathroom like in the Deluxe Room?
It is a private bathroom with a shower/bathtub combination , plus a hair dryer, free toiletries and towels. The combination suits families who want a bath for children as well as a quick shower.
What is included with a stay in the Deluxe Room?
The Orleans charges a nightly resort fee of $46.32 (tax included) . It covers basic in-room internet (up to three devices), unlimited local and toll-free calls, self-parking and valet parking , seasonal pool access, an in-room safe and fitness center access . Faster Elite internet is available for $10.00 per 24 hours.
Is the Deluxe Room a good choice for families or groups?
Yes. The Orleans is a family-friendly resort with a children's pool, a bowling alley, an 18-screen movie theater and an arcade, and the room's two queen beds suit a family of four or a small group. Cribs and rollaway beds cannot be added, and the spa and fitness center are for guests 18 and over.
What are the in-room extras, such as a refrigerator, TV and room service?
The room has a 42-inch flat-screen TV with cable channels and pay movies , a laptop-compatible safe, an iron and ironing board, and free local calls. Room service runs during limited hours . A refrigerator can be provided on request for an additional charge.
Where can I eat without leaving The Orleans?
There is plenty on site. Copper Whisk Café serves breakfast all day from 6:00am, Big Al's Oyster Bar offers Creole/Cajun seafood, and Ondori Asian Kitchen serves Chinese, sushi and Japanese dishes. Alder & Birch is the steakhouse for dinner, Bailiwick is a gastropub with live bands, and a food court has several quick options.
Can I use the pool, and what are the hours?
The outdoor pool is seasonal and reserved for registered hotel guests, so bring your room key. Hours vary by season, with the resort's official pool hours listed as 10:00am–6:00pm daily , and towels are provided. Because the pool area can be affected by renovation work, check current pool status with the hotel when you book.
What are check-in, check-out and deposit requirements?
Check-in generally starts around 4:00 PM (some sources say 3:00 PM) and the front desk is open 24 hours. Check-out is 11:00 AM . The minimum check-in age is 21, and guests need photo ID and a credit or debit card for a refundable deposit; prepaid cards and cash are not accepted for it. Early check-in is $35 subject to availability.
How easy is it to reach the Strip and the airport from The Orleans?
Harry Reid International Airport is about 1.9 miles away, a 10–15 minute drive , and the Strip is roughly a 5-minute drive . The RTC 201 Tropicana bus stops right in front of the hotel and runs 24 hours. Guests get free self-parking and valet , and there is a free electric-vehicle charging station.
Strip View Room
What does the Strip View Room at The Orleans Hotel & Casino look out on?
As the name says, this room faces toward the Las Vegas Strip , so the skyline and city lights are what you see from your window. The Strip is about 4,500 feet from the hotel on foot, so you look out on it from a distance rather than being right on top of it. Blackout drapes let you sleep in after a late night.
How are the beds arranged and how many guests does the Strip View Room sleep?
You can choose 1 King Bed or 2 Queen Beds . The room covers 450 sq. ft. and sleeps up to 4 guests . A rollaway bed can be added for about USD 20 per night, subject to availability, and a free crib is available for little ones.
What is the bathroom like?
The Strip View Room has a private bathroom with a shower/bathtub combination . It comes with towels, free toiletries and a hair dryer.
What is in the room for entertainment and everyday comfort?
You get a 42-inch flat-screen TV with cable channels and pay movies, climate-controlled air, an iron and ironing board, and a laptop-compatible safe. Local calls are free, housekeeping is available on request, and room service runs limited hours. A refrigerator can be requested for an extra charge.
What is covered by the resort fee?
The Orleans charges a resort fee of $46.32 per night, tax included . It covers in-room internet for up to three devices (up to 1 Mbps), unlimited local and toll-free calls, self-parking and valet parking, seasonal pool access, the in-room safe, public Wi-Fi hotspots and the fitness center. Faster Elite internet (10+ Mbps) is $10 per 24 hours.
Is the Strip View Room a good choice for families?
Yes. The Orleans Hotel & Casino is family-friendly , and this room offers a free crib, a rollaway option and the choice of two queen beds for sleeping four. The resort has a separate kids' pool (seasonal), a bowling alley, an 18-screen movie theater and an arcade. The spa and fitness center are 18+ only.
How far is the hotel from the airport and the Strip, and how do I get around?
Harry Reid International Airport is about 1.9 miles away, roughly a 10–15 minute drive . The Strip is about a 5-minute drive. The RTC 201 Tropicana bus stops directly in front of the hotel and runs 24 hours. The hotel has no free airport shuttle, but taxis and ride services are available. Self-parking and valet are both free for registered guests.
Where can I eat without leaving The Orleans?
There are plenty of options on site. Copper Whisk Café serves breakfast all day, Alder & Birch is the steakhouse, Big Al's Oyster Bar offers Creole and Cajun seafood, and Ondori Asian Kitchen serves Chinese and Japanese dishes. Bailiwick is a gastropub with live bands and 40 beers on draft. A food court covers quick bites. Hours vary by day, so check the venue before you go.
What are check-in, check-out and deposit requirements?
Check-in generally begins at 4:00 PM and the front desk is open 24 hours, with check-out at 11:00 AM . Early check-in costs an extra USD 35, subject to availability. Guests must be 21 or older with a photo ID and a credit or debit card. Prepaid cards are not accepted for the refundable deposit, and pets are not allowed, though service animals are welcome.
Suite
How are the beds arranged in the Suite at The Orleans Hotel & Casino, and how many people does it sleep?
The 900 sq. ft. Suite has 1 king bed in the bedroom and sleeps up to 4 guests . A rollaway/extra bed can be added for a surcharge, reported at about USD 20 per night, and a free crib is available for little ones. A couple or a parent with a child will be comfortable, while a group of four should plan on the rollaway.
How big is the Suite and what is the layout?
The Suite measures 900 sq. ft. , with a bedroom and generous living space. That is a lot of room for a stay at The Orleans, whether you are in Las Vegas for a few nights or longer.
What is the bathroom like in the Suite?
The Suite has a private bathroom with a shower , towels, free toiletries and a hair dryer. An iron and ironing board are also provided in the room.
What entertainment and in-room conveniences come with the Suite?
You get a 42-inch flat-screen TV with cable channels and pay movies , a laptop-compatible safe, air conditioning and blackout drapes. Room service operates during limited hours, and housekeeping is available on request. A refrigerator can be arranged on request for an additional charge.
What does the resort fee include for Suite guests?
The Orleans charges a resort fee of $46.32 per night (tax included) . It covers in-room internet for up to three devices (up to 1 Mbps), unlimited local and toll-free calls, self-parking and valet parking, seasonal pool access, an in-room safe, three public Wi-Fi hotspots and fitness center access. Faster Elite internet (10+ Mbps) is available for $10.00 per 24 hours.
Is the Suite a good choice for families?
Yes, the Suite is family friendly , with a free crib and the option of a rollaway bed. The Orleans itself is a family-friendly resort with a children's pool, a seasonal outdoor pool, a bowling alley, an 18-screen movie theater and an arcade. Pool hours and availability are seasonal, and the pool has been subject to renovation notices, so check its current status before your trip.
What are check-in and check-out times, and what do I need to bring?
Check-in generally starts around 4:00 PM (some sources say 3:00 PM) and the front desk is open 24 hours. Check-out is at 11:00 AM . Guests need to be at least 21, with photo ID and a credit card. A refundable security deposit is taken at check-in, and prepaid cards are not accepted for it. Early check-in costs an extra USD 35, subject to availability.
Where can I eat without leaving The Orleans?
There are plenty of options on site. Copper Whisk Café serves breakfast all day, with hours that run from 6:00am to 10:00pm on the official venue page. Big Al's Oyster Bar has Cajun-Creole seafood, Ondori Asian Kitchen serves Chinese and Japanese dishes, and Alder & Birch is the steakhouse for dinner. Bailiwick is a gastropub with live bands and 40 beers on draft, and there is a food court too. Hours vary by day, so check the day you plan to dine.
How easy is it to reach the Strip and the airport from The Orleans?
Harry Reid International Airport is about 1.9 miles away, a 10-15 minute drive . The Strip is roughly a 5-minute drive. The RTC 201 Tropicana bus stops directly in front of the hotel and runs 24 hours. Self-parking and valet are both included in the resort fee.
Food & drink
9Are meals included when I stay at The Orleans Hotel & Casino?
No. The Orleans is not an all-inclusive property and room rates do not include meals or drinks.
What on-site restaurants does The Orleans Hotel & Casino have?
On-site dining includes Alder & Birch steakhouse, Big Al's Oyster Bar, Ondori Asian Kitchen, Bailiwick gastropub, Copper Whisk Café, The Prime Rib Loft, and a food court with multiple quick-service options.
Is breakfast included at The Orleans Hotel & Casino?
Breakfast is not included with your room; Copper Whisk Café serves breakfast specialties all day and is the hotel's main all-day café.
What are Alder & Birch hours at The Orleans Hotel & Casino?
Alder & Birch serves dinner Wednesday through Sunday, generally from about 4:30 p.m. to 9:00 p.m.; some listings show extended hours on weekends, so check current times before you go.
When is Big Al's Oyster Bar open at The Orleans Hotel & Casino?
Big Al's hours vary by day; the official schedule lists Mon–Thu 4:00 p.m.–9:00 p.m., Fri–Sat 11:30 a.m.–10:00 p.m., and Sun 11:30 a.m.–9:00 p.m.
Can I get late-night food at The Orleans Hotel & Casino?
Ondori Asian Kitchen lists daily hours through midnight, and the food court and some bars offer later options, but menus and hours vary by venue.
Should I make reservations for restaurants at The Orleans Hotel & Casino?
Reservations are recommended for Alder & Birch and may be helpful for other popular venues, especially evenings and event nights.
Does The Orleans Hotel & Casino have casual family-friendly dining?
Yes. Copper Whisk Café and Big Al's Oyster Bar are examples of casual, family-friendly dining on the property.
Are there bars and lounges at The Orleans Hotel & Casino?
Yes. The property includes bars and lounges such as Bailiwick gastropub, the Alligator Bar, Mardi Gras Bar, and Bourbon Street Cabaret with varying hours and live entertainment.
Spa & wellness
8Is there a spa at The Orleans Hotel & Casino?
Yes. The on-site spa is called Spa Orleans and offers massages, body wraps, facials, a steam room, and a Jacuzzi.
What are Spa Orleans' hours at The Orleans Hotel & Casino?
Spa Orleans is open Thursday through Sunday, 10:00 a.m. to 6:00 p.m., and closed Monday through Wednesday.
How do I book a treatment at Spa Orleans at The Orleans Hotel & Casino?
You must call Spa Orleans during its operating hours (Thursday–Sunday, 10:00 a.m.–6:00 p.m.) to reserve treatments; a major credit card is required to guarantee the reservation.
Is there an age restriction for the spa at The Orleans Hotel & Casino?
Yes. Spa Orleans does not permit anyone under 18 inside the spa.
What facilities does Spa Orleans at The Orleans Hotel & Casino offer?
Spa Orleans offers eight treatment rooms, a steam room, Jacuzzi, separate men’s and women’s facilities, and full-service beauty and barber shops.
Does Spa Orleans include access to the steam room and Jacuzzi with treatments at The Orleans Hotel & Casino?
Yes. Spa access is included with spa treatments, and guests are advised to arrive early if they plan to use the steam room and Jacuzzi.
Are spa gratuities included at The Orleans Hotel & Casino?
A 20% gratuity/service charge is added to spa services according to third-party listings; confirm current policies directly with the spa when booking.
Can non-guests use Spa Orleans at The Orleans Hotel & Casino?
Spa Orleans accepts reservations from the public, but you should call to confirm availability, prices, and whether day-passes or single-visit access apply.
Pools & on site
8Does The Orleans Hotel & Casino have a pool?
Yes. The Orleans has a seasonal outdoor pool complex with a main pool, a separate children's pool, and a whirlpool.
Who can use the pool at The Orleans Hotel & Casino?
The pool is reserved for registered hotel guests and requires a room key for access; non-guests may be able to purchase day passes or rent pool cabanas/daybeds.
What are typical pool hours at The Orleans Hotel & Casino?
Boyd Gaming lists pool hours as daily 10:00 a.m.–6:00 p.m., though third-party sources report seasonal variations and longer summer hours; check current hours before you go.
Is the pool at The Orleans Hotel & Casino open year-round?
No. The outdoor pool is seasonal; some sources list closures roughly from October 1 to April 2, but exact dates can vary so verify current season dates with the hotel.
Can I rent a cabana or daybed at The Orleans Hotel & Casino pool?
Yes. Private cabanas and canopy daybeds are available for rent poolside and are reserved for registered hotel guests; packages may include food and drink add-ons.
Does The Orleans Hotel & Casino provide towels and pool rentals?
Yes. Towel service is provided and items like rafts and foam noodles are available for rental at the pool.
Is the pool area at The Orleans Hotel & Casino accessible?
The pool area is wheelchair accessible, and a pool lift or assistance to enter the pool and spa can be ordered.
Can the pool at The Orleans Hotel & Casino be closed for renovations?
Yes. Third-party listings have noted past and planned renovation windows, so guests should verify the pool's current operational status before booking.
Weather & seasons
8When is the best time to visit The Orleans Hotel & Casino for comfortable weather?
Spring (March–May) and fall (September–November) are generally the most comfortable times to visit Las Vegas for walking and sightseeing.
How hot does it get near The Orleans Hotel & Casino in summer?
Summer is extremely hot in Las Vegas; July is typically the hottest month with average daytime temperatures well above 100°F, so plan accordingly.
What are winter temperatures like around The Orleans Hotel & Casino?
Winters are the coolest months with daytime highs often in the high 30s to low 60s°F; nights can approach freezing in the coldest periods.
Are there seasonal crowd differences at The Orleans Hotel & Casino?
Crowds and pricing vary by season and local events; summer is often noted as less expensive and less crowded despite the heat, while conventions and holidays can increase demand.
When is Las Vegas's clearest month for sunshine near The Orleans Hotel & Casino?
September is frequently cited as the clearest month, with mostly clear skies a high percentage of the time.
Does it rain often near The Orleans Hotel & Casino?
Las Vegas has a generally dry climate, but aggregated data show a longer wetter season from July 11 to March 22 and a drier season from March 22 to July 11; overall rainfall remains low.
Can I expect pool season to overlap with pleasant weather at The Orleans Hotel & Casino?
Pool season runs during the warmer months; spring and early fall often provide both pleasant daytime temperatures and pool access, but exact pool season dates can change.
Should I plan for weather when booking outdoor events at The Orleans Hotel & Casino?
Yes. Las Vegas weather varies by season, so confirm event dates and consider seasonal temperature and possible pool-season windows when planning outdoor activities.
Getting there & around
11What is the address of The Orleans Hotel & Casino?
The Orleans Hotel & Casino is located at 4500 W Tropicana Ave, Las Vegas, Nevada, 89103, US.
How far is The Orleans Hotel & Casino from Harry Reid International Airport (LAS)?
Harry Reid International Airport (LAS) is about 1.9 miles away and is typically a 10–15 minute drive.
Does The Orleans Hotel & Casino provide an airport shuttle?
The Orleans does not provide a free airport shuttle; taxis, ride-shares, shuttle buses, sedans and limos are available instead.
Can I use public transportation to reach The Orleans Hotel & Casino?
Yes. The RTC 201 Tropicana bus stops directly in front of The Orleans and runs frequently, and the RTC 104 Valley View/Arville also serves the area.
Is parking available at The Orleans Hotel & Casino?
Yes. The Orleans provides free self-parking and free valet parking for registered hotel guests, plus an on-site electric vehicle charging station.
What is the minimum age to check in at The Orleans Hotel & Casino?
The minimum age to check in is 21; guests must present a valid photo ID and a credit card at check-in.
Are there smoking rules at The Orleans Hotel & Casino?
Smoking is allowed only in designated areas at the resort.
Is the pool open to non-hotel guests?
The seasonal outdoor pool is reserved for registered hotel guests, though day passes and rentable cabanas/daybeds are offered for non-guests in some cases.
Does The Orleans charge a resort fee and what does it cover?
Yes. The Orleans charges a nightly resort fee of $46.32 which covers in-room internet (basic), local/toll-free calls, self- and valet parking, seasonal pool access, an in-room safe, three public Wi‑Fi hotspots, and fitness center access.
What are typical check-in and check-out times at The Orleans Hotel & Casino?
Check-in typically begins at 4:00 PM with a 24-hour front desk, and check-out is at 11:00 AM.
Are pets allowed at The Orleans Hotel & Casino?
Pets are not permitted, but ADA-defined service animals are welcome.
Things to do
10What entertainment does The Orleans Hotel & Casino offer on-site?
On-site options include a 137,000-square-foot casino with 60 gaming tables, a bowling alley, an arcade/game room, an 18-screen movie theater, and live shows in the showroom and lounges.
Can I swim at The Orleans Hotel & Casino?
Yes. The resort has a seasonal outdoor pool, a separate children's pool, and a whirlpool; pool hours vary seasonally and the pool is reserved for registered hotel guests.
Is there a spa at The Orleans Hotel & Casino?
Yes. Spa Orleans offers massages, body wraps, facials, a steam room and a Jacuzzi, and is open Thursday–Sunday, 10:00 AM–6:00 PM.
What fitness facilities are available at The Orleans Hotel & Casino?
The Fitness Center is open daily from 6:00 AM–6:00 PM and includes free weights, benches, stationary bikes, and cardio machines; access is included with the resort fee.
Is there family-friendly entertainment at The Orleans Hotel & Casino?
Yes. The property is family-friendly and features a children's pool, arcade, bowling alley and family-oriented dining options like Copper Whisk Café and Big Al's Oyster Bar.
Are there nearby event venues or arenas close to The Orleans Hotel & Casino?
Yes. Orleans Arena is adjacent (about a 7-minute walk), and other nearby venues like T-Mobile Arena and Allegiant Stadium are a short drive away.
Can I rent a cabana or daybed at the pool?
Yes. Private cabanas and canopy daybeds are available to rent for registered hotel guests, and some packages include food and drink add-ons.
Where can I eat at The Orleans Hotel & Casino?
On-site dining options include Alder & Birch steakhouse, Big Al's Oyster Bar, Ondori Asian Kitchen, Bailiwick gastropub, Copper Whisk Café and a larger food court with multiple outlets.
Does The Orleans have a showroom for concerts and comedy?
Yes. The Orleans Showroom and other lounge venues host live entertainment, and Orleans Arena next door hosts larger concerts and sporting events.
Can I buy a pool day pass if I’m not a hotel guest?
Yes. Non-hotel guests can often purchase day passes or book pool daybeds/cabanas to access the pool, but availability and pricing vary.
Weddings & celebrations
8Does The Orleans Hotel & Casino host weddings?
Yes. The Orleans is listed as a wedding venue and can arrange ceremonies and receptions through the Orleans Catering Department.
What is the Stardust Suite and how many guests does it hold?
The Stardust Suite is a 2,500-square-foot event space on the 21st floor with Strip views, a balcony, a dancefloor, a fully stocked bar and seating for up to 60 guests.
Can The Orleans accommodate large wedding receptions?
Yes. The Mardi Gras Ballroom and other meeting spaces are available; the Mardi Gras Ballroom can accommodate up to about 2,000 guests reception-style.
Is on-site catering available for weddings at The Orleans?
Yes. In-room and event catering are available through the hotel's catering department; a food and beverage minimum typically applies for certain venues.
Are the wedding venues at The Orleans accessible?
Yes. The Orleans lists wedding spaces with handicap accessibility and covered outdoor options.
Does the Stardust Suite include audio/visual equipment?
The Stardust Suite includes multiple TVs and entertainment features; for specific A/V needs you should confirm details with the catering or events team.
Can I block hotel rooms for my wedding guests at The Orleans?
Yes. The property offers on-site accommodations and event services, and event planners can typically arrange room blocks through the hotel's events or sales team.
Who do I contact to plan a wedding or event at The Orleans Hotel & Casino?
Contact the Orleans Catering or Event Sales team for detailed planning and pricing; if you booked through BookResorts, agents are available 24/7 at +1 (888) 605-1350 to help with arrangements.
Booking & prices
10What room types does The Orleans Hotel & Casino offer?
Room options include Deluxe Room (2 Queen Beds), Strip View Room (1 King Bed or 2 Queen Beds), Suite (1 King Bed), and Premium Room (1 King Bed or 2 Queen Beds).
Where can I find current room rates for The Orleans Hotel & Casino?
Current rates vary by date and room type; check the hotel's booking channels or contact BookResorts agents 24/7 at +1 (888) 605-1350 for exact pricing.
Does The Orleans Hotel & Casino require a deposit at check-in?
Yes. The property requires a credit or debit card security deposit at check-in for incidentals and damages, which is refunded at departure; cash is not accepted for the deposit.
Are meals included in room rates at The Orleans Hotel & Casino?
No. The Orleans is not an all-inclusive property; meals and drinks are priced separately at on-site restaurants and bars.
How much is the resort fee and what does it include?
The nightly resort fee is $46.32 and includes basic in-room internet (up to three devices), unlimited local/toll-free calls, self- and valet parking, seasonal pool access, an in-room safe, three public Wi‑Fi hotspots, and fitness center access.
Is faster internet available if I need more than the resort-fee level?
Yes. An upgraded Elite internet option (higher speeds) is available for a daily charge of $10.00 per 24 hours, per room/device.
Can I request early check-in or late check-out at The Orleans?
Early check-in and late check-out may be available for a fee and are subject to availability; confirm options when you book or at the front desk.
How do I guarantee or cancel a spa appointment at Spa Orleans?
Spa reservations must be guaranteed with a major credit card and can be made by calling Spa Orleans during operating hours (Thursday–Sunday, 10:00 AM–6:00 PM); check cancellation policies directly with the spa.
Who do I call for booking help or questions about my reservation?
If you booked through BookResorts or need booking assistance, BookResorts agents are available 24/7 at +1 (888) 605-1350.
Are rollaway beds or in-room refrigerators available?
Rollaway beds and in-room refrigerators are available for an extra fee in many cases; confirm availability and exact charges when you reserve your room.
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