Spa Orleans — booking, rules, and what to expect
Spa Orleans is the on-site spa at The Orleans Hotel & Casino. It is open Thursday–Sunday, 10:00am–6:00pm; appointments must be reserved by phone during those hours and guests under 18 are not permitted.
In this guide
Booking a spa appointment
To book Spa Orleans, call during the spa’s operating hours (Thursday–Sunday, 10:00am–6:00pm). A major credit card is required to guarantee reservations.
The spa accepts appointments for massages, body wraps, facials and other treatments; availability can be limited on weekends and event nights, so reserve early when possible.
- Call Spa Orleans during open hours to make or confirm a booking
- Major credit card required to hold reservations
- Spa treatments include massages, body wraps and facials
- Spa access is included with booked treatments
| What to call for | When to call |
|---|---|
| Make or change an appointment | Thu–Sun, 10:00am–6:00pm |
| Guarantee with credit card | At time of booking |
| Questions about services or timing | Thu–Sun, 10:00am–6:00pm |
Spa hours, facilities, and age rules
Spa Orleans is open Thursday through Sunday from 10:00am to 6:00pm and is closed Monday–Wednesday. The spa includes eight treatment rooms, a steam room, a Jacuzzi, and separate men's and women's facilities.
The property enforces an 18-and-older policy for the spa: no one under 18 is permitted inside Spa Orleans. The spa also offers full-service beauty and barber services.
- Open: Thursday–Sunday, 10:00am–6:00pm
- Facilities: 8 treatment rooms, steam room, Jacuzzi, separate facilities by gender
- Age policy: 18+ only
| Facility | Notes |
|---|---|
| Treatment rooms | Eight rooms available |
| Steam room & Jacuzzi | Available for guests (plan extra time) |
| Beauty/barber services | Full service offered |
Spa rules, payments, and gratuities
A major credit card is required to guarantee spa reservations. The spa accepts all major credit cards for payment; specific deposit or cancellation policies may vary so confirm when booking.
A service charge/gratuity is added to spa services (a 20% service charge has been listed by third-party guides). Confirm gratuity policy when you book so there are no surprises.
- Credit card required to guarantee reservations
- All major credit cards accepted for payment
- A service charge (reported at about 20%) is typically added to spa services — verify when booking
- Arrive at least 15 minutes early; 45 minutes if you plan to use the steam room/Jacuzzi
| Policy area | What to expect |
|---|---|
| Reservation guarantee | Major credit card required |
| Gratuity/service charge | Reportedly applied to spa services (verify when booking) |
| Recommended arrival time | 15 minutes (45 minutes to use amenities before treatment) |
What to expect at your spa visit
Plan to arrive early to complete check-in forms and to enjoy the steam room and Jacuzzi if you wish. Spa treatments generally include a period for consultation and dressing/undressing.
Spa access is typically included with booked treatments; day-pass pricing for spa access has been listed by third-party guides (guest should confirm current rates and availability with the spa).
- Bring photo ID and the credit card used to guarantee the appointment if requested
- Wear what makes you comfortable; therapists will provide coverings and privacy during treatments
- Spa access (steam room/Jacuzzi) is best enjoyed before your treatment — allow extra time
| Before treatment | At treatment | After treatment |
|---|---|---|
| Check-in, consent forms | Treatment and consultation | Relax, rehydrate, retrieve personal items |
| Use steam/Jacuzzi if desired | Therapist provides draping and guidance | Ask about follow-up or home care |
| Arrive 15–45 min early | Treatment length varies by service | Tip as appropriate (verify included service charge) |
How the spa fits with hotel logistics
Spa Orleans is located inside The Orleans Hotel & Casino at 4500 W Tropicana Ave. Registered hotel guests should have straightforward access; non-guests may purchase day passes or access through a booked treatment depending on the spa’s current policy.
If you’re staying in a room type such as Deluxe Room, Strip View Room, Suite, or Premium Room, note that the nightly resort fee includes fitness center access and seasonal pool access, but spa treatments and day passes are separate charges.
- Address: 4500 W Tropicana Ave, Las Vegas, NV 89103
- Registered guests and non-guests should confirm day-pass or treatment access directly with Spa Orleans
- Resort fee covers fitness center and pool access, not spa treatments
| Hotel item | Included with resort fee? |
|---|---|
| Fitness Center access | Yes (included in resort fee) |
| Seasonal pool access | Yes for registered guests (resort fee) |
| Spa treatments/day passes | No (separate charges) |
Tips and things to confirm before you go
Confirm spa hours and any holiday or event closures before you go — Spa Orleans is closed Monday–Wednesday and open Thu–Sun. Also confirm whether the spa or pool has any renovation closures or restricted hours during your travel dates.
Ask about cancellation rules, whether a deposit is held, and if a service charge is included so you can plan payment and tipping appropriately.
- Verify Spa Orleans hours (Thu–Sun, 10:00am–6:00pm) and book during those times
- Ask about current spa day-pass pricing and whether spa access is included with your treatment
- Confirm cancellation policy and any required deposit at booking
- If you’re staying on-site, remember the resort fee covers pool/fitness but not spa services
| Confirm with spa | Why it matters |
|---|---|
| Current hours & holiday closures | Spa operates Thu–Sun; closures affect appointment availability |
| Cancellation & deposit policy | Avoid unexpected charges |
| Service charge/gratuity rules | Know if gratuity is included or added |
